Techprosoft provides the most effective, scalable, and secure information technology services and solutions to meet the demands of today’s businesses. Implementing IT support solutions comes as a direct result of working with clients to understand and support their requirements. 

If you need to outsource your technology services or need any other technology assistance, let us help. At Techprosoft, we have more than 30 years of information technology sciences and telecommunications experience in various industries: Telecommunications, Pharmaceutical, Healthcare, Finance, Retail, Government, Education, among others

We offer the most competitive pricing for our services and only offer the best and latest technologies. Having worked in New York City and New Jersey Metro Markets for decades, we have worked and trained with the best in the world and we operate 24/7.

~We cover the DFW Metroplex and surrounding cities~

TECHPROSOFT SERVICES:

• Technical Support: We offer 24/7 coverage for 7-days a week and through holidays: Cat 6 cabling, Networking, Computer break & fixes (PC & Mac), Servers, Cloud & Virtualization, SCCM Administration, Software & Hardware Support, Exchange/Email (Office 365) Migration and Administration/2016, Software updates, Security patches, Deployments, Projects, Printers/Copiers/Plotters, Storage (backup & recovery), …

• Networking & Cabling (wired/wireless networks): We have over 30 years of networking and telecommunications experience (wired & Wi-Fi) infrastructures; we build networks from scratch and perform administration on existing networks; routing & switching, firewalls, access points & VOIP systems. We use Cat 6/6A and Cat 7 (100% Copper) for all our cabling and only use the best and latest technologies.

• Servers: We build servers/domain controllers (DNS/DHCP/AD/WEB) and perform server administration on the following server Operating Systems: 2003, 2008, 2012 & 2016, as well as UNIX/Solaris and Linux/Red Hat.

• Cloud and Virtualization: We are experts on cloud and virtualization infrastructure: VMware virtualization, AWS, Azure and Google Cloud infrastructures, as well as hosted exchange/Office 365 and G-suite email administration

• Cyber Security: We install and configure firewalls, perform penetration testing and secure networks; cryptography, virus/spyware protection: Cisco, Palo Alto, SonicWall, Checkpoint, Symantec, McAfee, Sophos, among other equipment/technologies

• Web Design and Development: We use the best & latest technologies: WordPress/PHP/JavaScript/CSS/HTML; we also help with Search Engine Optimization (SEO); Google ranking. We build all kinds of websites: personal, small business, restaurants, e-commerce, large enterprises, videos, magazine blog, food portfolio, photography, education, among others.

• Systems Management and Assets: Experts on SCCM (patch management and software deployments/Collections), Dell’s Kace, Altiris, AppSense, Citrix Director, HP Asset Manager, ServiceNow/ITIL, Remedy, among others.

• IT Projects and Deployments: If you need help on projects/deployments: Computers, mobile devices, Servers, Printers, Networks; we handle any size projects.

• Medical equipment: Experts on PatientPoint systems (thin client-based TV displays, Android-based giant tablets, PatientPoint 360, 3D Anatomy, Android IXR, Content Player, among others); also, experts on the Epic willow EHR System

• Computers: (XP, Vista, 7, 10) both 32 & 64-bit OS. Also, experts on computer hardware: laptops, desktops and monitors

• MAC Systems: (Macintosh OS X: Cheetah/Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, mac OS SIERRA), experts on iMac and MacBook systems and Time capsule private cloud and all hardware & software

• Printers: Experts on Laser printers, plotters, and thermal (POS) printers. Dell, HP, Lexmark, Toshiba, Canon, among many more brands.

• Mobile devices: IOS and Android technologies and email using MS exchange, MobileIron and/or Touchdown on phones and tablets; we specialize on both hardware and software

• Surveillance Systems/IP Camera installs: We customize the installs to fit customer’s business needs, no need for unnecessary expenses and hardware, we bypass power panels and use Cat6 to a PoE NVR (no need for a switch or storage); the NVR powers the cameras and performs the recording/storage. We also integrate the systems onto your network through port forwarding, so you can access the stream via a domain while away and IP while local, hence no need to attach a computer. We provide a FREE domain; we also provide a FREE app and configure it for you.

We specialize in: 24/7 Tech Support, Wired and Wireless Networking & Cat6 Cabling, Server Support & Administration, Computer Hardware & Software Support (Dell, HP Lenovo, Apple, IBM, Acer, Microsoft Surface, Asus, Samsung, Sony, LG, Toshiba, iPhone, Android, iPad), Cloud & Virtualization, Cyber Security, Web Design & Development/SEO (WordPress), SCCM, VMware, Kace, ServiceNow, Patient Point, Epic Willow, Office 365/Outlook, …

TECHNOLOGY SOLUTIONS

Enterprise-Level IT Solutions

Managed IT Services ● IT Integration ● Professional Services

WE ARE TECHPROSOFT, AN IT COMPANY UNLIKE ANY OTHER.

We’re in it for the service.

You might call it the love of the game, drive, passion. You’re looking square into the eyes of a state-of-the-art IT company with solutions you need and service you’ve always wanted. At Techprosoft, we live by this mantra: “L2 + D2 = E2.” Meaning, we Listen to you, Learn your business, and you can always trust us to Design the right solutions that Deliver business value… while providing an Elevated Experience every step of the way. We invest in our people and emphasize our culture, which extends to everyone we work with. Because when we earn your business, we work hard to keep it. Building lasting relationships is at the heart of what we do. We treat our customers like friends and our friends like family.

This is what you’ve been looking for. Time to elevate your experience. Time to go with Techprosoft.

Next IT Approach

Our hospitality is real, but so is what we offer. Our exclusive Next IT Approach is all about how we help you – not only on your current need, but for your next project, next goal, next success. It is a holistic and systematic methodology that aligns our expertise and solutions with your specific business goals. What is your current IT environment? What is your unique business model? What are your company, department, and personal goals? Do you have any big projects coming up? What keeps you up at night?

Because we get it… Being a leader in the midst of today’s technology turbulence is intense. You need a technology expert who is passionate about your success. Our Fortune 500 IT experience enables you to move through the uncertainties of technology change with confidence, and our expertise helps lead the way through any turbulence without a second thought. By listening and learning your business, you can always trust us to design the right solutions to deliver quantifiable business value.

Next IT Approach

Our exclusive Next IT Approach provides you with a holistic and systematic methodology that aligns our expertise and solutions with your specific business goals. We are more than a business partner. Our approach is to go above and beyond, every time. Some key steps in our proven process include:

• Understanding your business goals, challenges and opportunities
• Review of your current infrastructure and systems
• Provide you with options and estimated budgets
• Engineer the right solutions for your immediate and future needs
• Implement, test and support
• Regular reviews and planning

So before we start a project, we want to understand the big picture. What is your current IT environment? What is your unique business model? What are your company, department, and personal goals? Do you have any big projects coming up? What keeps you up at night? Then, and only then, do we become a trusted extension of your team and seamlessly integrate IT solutions to further your business.

“I want to thank the Techprosoft Managed Services Team for seeing our file server migration and switch over to completion. The file server transition was seamless, VPN passwords all appear to be working as hoped, and re-starting laptops was a success with auto-mapping to a new server.”

 Elevated Experience

Top of Form

• How important is customer service to you?
  • NOT AT ALL
  • SOMEWHAT
  • VERY IMPORTANT

Bottom of Form

We get up in the morning to provide an Elevated Experience unlike any other. What does that actually mean? It means our customer service is as powerful as the technology solutions we offer (that’s pretty darn powerful). It means we won’t rest until you’re more than satisfied with what we bring to the table, and then we’ll keep pushing just to see how much better we can make it. Because for us, it’s not just business… it’s personal. We care! It’s who we are.

“Techprosoft Technology Solutions goes beyond being a vendor, they are a true partner. They take time to fully understand our situation and provide solutions that fit our needs, resulting in a success that we can both share. We have built a trusted relationship that makes working together effortless and I can rest easy knowing that I’m always able to pick up the phone at any time and Techprosoft will jump into action.””

“The Techprosoft team has consistently outperformed on every project they have managed for me. They focus on the total solution, not one little piece of the puzzle and their core team of professionals can assist with a current business need and prepare for future needs. If you’re looking for a partner that will provide comprehensive IT solutions from concept, design, implementation, and follow-thru then Techprosoft is your team.”

“I want to thank the Techprosoft Managed Services Team for seeing our file server migration and switch over to completion. The file server transition was seamless, VPN passwords all appear to be working as hoped, and re-starting laptops was a success with auto-mapping to a new server.”

Philosophy

LISTEN, LEARN, DESIGN AND DELIVER

Being a leader in the midst of today’s technology turbulence is intense. You need a technology expert who is passionate about your success. We Listen to you, Learn your business, and you can always trust us to Design the right solutions that Deliver business value.

At Techprosoft, we get up in the morning to deliver an Elevated Experience for you unlike any other. Our Fortune 500 IT experience enables you to move through the uncertainties of technology change with confidence. Our account team’s flexibility and responsiveness make it easy for you to focus on what you do best.

We invest in our people and emphasize our culture, which extends to everyone we work with. When we earn your business, we work hard to keep it. Building lasting relationships is at the heart of what we do. Because for us, it’s not just business… it’s personal. We care! It’s who we are.

The Right IT Solution, Every Time.

Wherever your Information Technology hang-ups might be, there’s power in knowing you don’t have to tackle it alone. You can count on Techprosoft. Count on us to earn your trust through good, old-fashioned work that has a direct impact for you and your business. We’re not the company who tries to push the flashiest package or dazzle you with some ritzy veneer. We take the time to listen and learn, then design and deliver the right solutions tailored to you. Your business success is our highest priority. Through our exclusive Next IT Approach, we help you – not only on your current need, but for your next project, next goal, next phase, next success. Take a look at what we bring to the table and we’ll let our expertise do the talking

Managed IT Services

Stop trying to be the IT expert in your business. You’re phenomenal at what you do, but when it comes to the IT stuff, bring on a partner you can trust to keep you on the cutting edge with the best solutions for your goals constantly. Your expertise is in the business you created, and that’s where your time should be spent. Our business is IT – so we can keep you ahead of the demands of the industry while you keep on building the business you love.

Hand off your technology hassles to us.

Think of us as your outsourced IT department. We are here to listen to your needs, learn everything we can about your business goals and deliver all-inclusive IT service offerings through a flat, yearly contract with no hidden fees. Benefit from our comprehensive range of remote IT managed services which can not only add back to your bottom line, but can also offer you peace of mind that we have your IT covered. Our goal is to provide an elevated experience for you time and time again. No matter the size of your business, you gain access to our Fortune 500 experts that wake up each day to ensure that technology is propelling your business forward, not keeping you up at night.

At Techprosoft, we go a step further than the traditional outsourced IT provider, because we don’t consider ourselves truly “outsourced.” When you hire us, we consider ourselves part of your team. When you succeed, we succeed. We do not merely wait for helpdesk tickets to roll in, but we provide personalized, proactive IT management which focuses on your business growth and not just maintenance and troubleshooting. We are in it for the long haul. We care. It’s who we are!

FULLY CUSTOMIZABLE MSP SERVICES:

• 24/7 Service Desk Support:Techprosoft MSP provides a proprietary helpdesk ticketing system which puts you in touch with one of our in-house, local, US-based professionals and ensures your issue is handled in the most timely manner possible.
• Server Monitoring and Care:We track and analyze your server activity around the clock. We are alerted the moment there is any kind of system or function failure and our team immediately investigates, identifies and fixes the problem. Our monitoring system monitors over 27,000 items on the Microsoft platform.
• Desktop Monitoring and Care:Our preventative maintenance service proactively and regimentally monitors common problems. Whether it’s viruses, spyware issues or installing patches, we handle it all – quietly in the background while your employees remain productive.
• Business Continuity and Data Backups:We help businesses create and implement plans to make data recovery as smooth as possible. From shared file recovery to Office 365 Exchange online mailbox items, we remove the risk in day-to-day business operations.
• Disaster Recovery:In the event of a catastrophic failure, our system can take over as a virtual server until your normal operations resume. Our team will be with you every step of the way. In a true disaster, our cloud-based backup keeps your data offsite, safe and secure. We can help you quickly revive your business operations and maintain productivity with minimum downtime. We can take snapshots of your data as frequently as you request, usually every 15 minutes, and can have files restored within a half hour.
• Network Monitoring and Security Assessments:On a regular basis, we generate reports on the state of your systems, letting you know of any potential problems that could arise. We continually build intelligence into our remote monitoring software by documenting the resolution to thousands of unforeseen issues.
• Cloud Solutions:Techprosoft can provide a complete off-site hosted environment for your business that is fully monitored, maintained and managed. Our team of experts will architect your custom cloud environment, whether it be on our hosted cloud or your own, or hybrid cloud.
• Microsoft Office 365 Migrations:Our team brings a wealth of experience to help you through this migration seamlessly and with minimal impact on your staff. Techprosoft provides Office 365 Migrations as one-off service projects, as needed.
• VOIP Phone Solutions:Techprosoft can assist you with reliable Voice Over IP services to enhance your team member mobility, without sacrificing productivity.

Submit the form below for a FREE Comprehensive IT Health Check!

IT Integration

Being a leader in today’s business environment is intense. But at the end of the day, we exist to make your life easier. Through best practices from our extensive Fortune 500 experience and strong pulse on the best solutions available, we optimize your entire data center and enterprise infrastructure to enhance your business goals. We take listening to your needs and getting creative seriously. From pain points to solutions, implementation, and analysis, we’ll prove over and over again that you made the right decision by hiring Techprosoft.

We listen to you, learn your business, and design the right IT solutions that deliver business value.

Being a leader in today’s business environment is intense. At the end of the day, we exist to make your life easier. And we are here to design – not just a solution – but the RIGHT solution to further your business. We take listening to your needs and getting creative to achieve your business goals personally. Our team takes the time to truly get to know your business inside and out… from your overall business model to your department goals, your upcoming projects and your personal pain points. From there, we architect fully-vetted, tailored, customized IT solutions that you can rely on.

Through best practices from our extensive Fortune 500 experience and strong pulse on the best solutions available, we optimize your entire data center and enterprise infrastructure, including Server (Compute), Storage, Networking, Security, Software and associated support. We understand the challenges that IT Leaders face today and what it takes to deliver results under declining budgets and increased expectations. We focus on providing you with the latest technology solutions, including Hyperconvergence and Cloud Computing, for increased efficiency from both a performance and budgetary standpoint. Our account team’s flexibility and responsiveness make it easy for you to move through the uncertainties of technology change with complete and total confidence.

When you hire Techprosoft, we will work tirelessly to prove over and over again that you made the right decision. We go the extra mile. We consider ourselves part of your team. We’re on your side!

DELIVERING ROI THROUGH:

• Planning & Design
• Strategy
• Sizing
• Validation
• Configuration
• Benchmarking
• Proof of Concept
• Proof of Demonstration

Elevated Experience

Find out first hand what the Techprosoft Elevated Experience means to you.

Professional Services

We know that incorporating new technologies into existing infrastructure can be a challenge. But this is where Techprosoft thrives. Through our broad service offerings, certified team, unbeatable vendor relationships, and a genuine care for helping you achieve your goals, we’ll provide the right solution to the issue at hand. And we’ll go the extra mile to include assessments that will prevent future issues from arising, too. It’s just the right thing to do.

You can trust our combined Fortune 500 IT experience to tackle any infrastructure project or solution integration – no matter how complex – quickly and efficiently.

Being a leader in the midst of today’s technology turbulence is intense. You need a technology expert with the proven experience, pulse on the latest tech trends and insight into your current situation to enable you to move through the uncertainties of technology change with confidence. We know that incorporating new technologies into existing infrastructure can be a challenge. But this is where Techprosoft thrives. Through broad service offerings, certified team, unbeatable vendor relationships and a genuine care for helping our customers achieve their goals, we’ll provide the right solution to the issue at-hand. And we’ll go the extra mile to include assessments that will prevent future issues from arising, too.

First things first (and most importantly), we listen. Not only to help you uncover a problem, but to more thoroughly understand your entire IT environment so we can truly consult on the best course of action, knowing we have the full picture of what’s going on. Through effective project management and service delivery, we are the trusted extension of your team throughout the entire engagement, and then some. We don’t simply check the boxes outlined in our Scope of Work. That’s just not good enough for us. We take it personally. We go above and beyond. We are available when you need us, 24/7, because we know it matters to you. And what matters to you is our top priority.

TECHPROSOFT PROFESSIONAL SERVICES DELIVERS:

• Data Center Infrastructure Projects
• Security Assessments
• Compliance Audits
• Data Center Consolidation Projects
• Infrastructure Assessments
• Wireless Networking
• Disaster Recovery Planning and Implementations
• Cloud Migrations
• Enterprise Applications
• Unified Communications
• Custom Issues

FOCUS AREAS

Hyperconvergence ● Cloud ● Storage/Big Data ● Networking ● Security

Our Focus Areas

Keeping up with technology change and trends is a job in itself. So, let us handle that for you. Our unbeatable technical team knows the ins & outs of the best solutions available today, plus what’s coming down the pipe. Not only can we assist you in leveraging the following focus areas for your business, but Techprosoft is constantly evolving with the IT landscape, looking ahead and keeping an eye out for new ways to help you rest easy knowing your technology is enhancing your company.

Hyperconvergence

We know you’re facing all kinds of pressure to move forward and have more agility. But complex manual processes and non-integrated infrastructure can’t provide the power, simplicity, and speed necessary to meet the demands of the enterprise. Apps are growing faster than you can keep up, managing the IT stack well consumes more time and budget than you want to admit, and cloud expenses are always on the rise. Hyperconverged infrastructure systems empower IT to overcome these challenges, allowing you to reduce both costs and complexity. This makes your IT environment powerful but simple, delivering the technology your organization needs to reach your goals.

Cloud

Hybrid cloud is a catalyst for IT transformation, providing the flexibility to combine your preferred cloud and existing on-premises infrastructure in the ratio best suited for your workloads. We know going to a multi-cloud environment can be daunting, but we make it easy (or easy on you, at least). Let us tailor your cloud to fit your unique needs and transform your IT resources into vital business drivers. We can help you identify and implement your right mix of public cloud, private cloud, and traditional IT. With the optimal hybrid mix for your organization, you can meet your business goals with improved agility, reduced costs, and built-in security.

Storage/Big Data

When your applications slow down, you’ve hit the app-data gap. It happens to most organizations at one point or another, but when it happens to you, don’t panic. We can design storage solutions that are smart enough to predict and prevent issues and close the app-data gap once and for all. Predictive analytics, coupled with cloud-ready flash storage, deliver fast and reliable access to data both on-premises and off. Don’t let application delays affect your company’s performance.

Networking

From the access layer to the data center, empower your workforce and fuel business and IT insights through intelligent mobility. We can architect and implement the right network infrastructure for your organization, no matter how complex the environment. Expand your network by bridging IT and business priorities through Software Defined Networking, Data Center Networking, Campus and Branch Networking, Network Management, Location Services and IP Telephony. Now is the time for a modern campus architecture from the edge to the core, and we make bridging IT and business priorities easy and hassle-free.

Security

Mobility, cloud and IoT are blurring the lines of the network perimeter, introducing new security vulnerabilities that are no longer bound by enterprise walls. Protecting your digital workplace and gaining visibility and control to proactively respond to attacks that are brewing is critical to the security of your business. Through advanced threat detection, analytics-driven cyber protection and secure network access control, we can ensure that your business is ready for the ever-changing threat landscape and prepare your organization to proactively deal with cyber attacks.